They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third party services and your use of these is at your own risk.
We may collect technical information about your use of the Online Services through the use of tracking technologies and analytics. • your Device ID and Facebook ID; • your user ID (which is generated by us and allocated to you when you first play our games); • your device operating system & version; • your device make and model; • game play statistics and events; • purchase transaction types and spend you have made using virtual items in the Games; • the country of your Device; • a record of where you found a link to install our software; • advertisements viewed and clicked; and • identification of crashes and defects.
We will also receive technical data in order to ensure the Games connect to the correct Facebook account. If you provide it, we may process information to verify your identity, confirm your telephone number and send you items in the post.
• Identification such as ID cards, passports, driving licenses, certificates and other materials; • Your mobile telephone number; • Your physical address; • Photographs of your face if you provide them. • Your name; • Your mobile telephone number; • Your email; • Your age; • Your social media accounts (YouTube, Instagram, Facebook, etc); • Your videos.
If you decide to take part in any surveys, although most of the time the surveys are aggregate, we may process information to verify if you are in the correct target audience, provide statistical estimates of the players’ characteristics and insight into players’ experience and interaction with the game. • Name; • Email; • Age; • Game statistics; • IP addresses for unique surveys; • Telephone recordings if the individual provides consent.
We may process information (including some Advertising Data, Influencer and Analytics) in order to pursue our legitimate interests to encourage engagement from our less active users and to notify them with new virtual items or other promotions on offer. The information we collect about you may be used to improve the relevancy of our marketing, including the creation of ‘lookalike’ audiences.
This allows us to offer more relevant marketing to potential new service users without using information that personally identifies you. We provide limited information about you to the relevant social media platform through their tools (in particular, Facebook Custom/Lookalike Audiences) such as your name and email address so the social network can find users with similar characteristics to you, who may also be interested in our games.
We may also process your postal address, if you choose to provide it, in order to send you parcels if you have won a prize. Once we receive it, we aggregate this information so that it does not personally identify you or permit you to be treated individually.
We will not process your information for the purposes of targeted marketing or pass your information on to third parties for the purposes of such marketing unless you give your consent for us to target advertisements based on your personal data or you have given it already. If you would like to find out more about the way these third parties collect and process your information, please refer to their respective privacy policies and/or terms and conditions at the link provided above.
We process personal data for our legitimate interests of ensuring that any use of the Online Services is lawful and non-fraudulent, does not disrupt the operation of our services, does not harass our staff or other individuals, to enforce our legal rights and to comply with our legal obligations. We may also process personal data where necessary for the purpose of preventing or detecting unlawful acts and the safeguarding of children and individuals at risk.
Merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information. Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
Enforcement: We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property or safety of Lockwood, our customers, or others. Digital Content Stores: Where the Games are downloaded though Google Play, Amazon App Store and/or iTunes, we may disclose your personal information to any of them for the purposes of facilitating any in-Game payments made through these platforms.
To make a request, please let our Data Protection Officer know by sending an email to DPO av akin .com. You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.
Where it is technically feasible, you can ask us to send this information directly to another IT system provider if you prefer. If you are unhappy with the way we are processing your personal data, please let us know by contacting us via the support services.
If you believe that we might have any information from or about a child under 13 years of age please contact us at privacy av akin .com or through our Support Center in game. We will take all reasonable technical and organizational precautions to prevent the loss misuse or alteration of your personal information.
For example, our databases are encrypted, password protected and limited to essential employees only. This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA”. For more details about the personal information we have collected over the last 12 months, including the categories of sources, please see 2.
Because we want to make sure our content is safely appropriate for those experiencing it, you have to be at least 13 in order to play AvakinLife, (anyone that admits to being younger than this will get removed from the game permanently, this includes age play). While it’s fun to connect with lots of Awakens from all over the world, avoid providing any information that could be used to personally identify you, for example your home address or phone number.
On the internet, people aren’t always who they say they are, so we advise caution when adding new acquaintances to your friends list. Please be wary of sharing social media details, once you start communicating outside our app we can no longer help you stay safe.
Don’t fall for the popular phishing scam, where a user will promise coins or items in exchange for your account information. This is sent directly to our team of moderators who will carefully read the recent chat logs between you and the other player, and then action will be taken against them accordingly.
You will not receive a notification if any action has been taken against them, however be rest assured that each and every report will be manually read by a human moderator. You can also report another player for breaking any of the game rules which can be found here: http://www.
As a parent, please consider the following guidelines to help your teens make safe decisions about using AvakinLife and other online communities. AvakinLife is an online virtual world that allows teens and adults alike to chat and make new friends.
As with all things on the internet, we understand that being safe online is a shared responsibility between the service provider, teens and their parents. We have full time support staff that deal with any in-game abuse or issues between players.
Enabling restrictions will also prevent your teens from making in-game purchases without permission. If your teen has made a purchase without permission, you can apply for a refund within your order history.
Members shouldn’t post anything they wouldn’t want the world to know (e.g., your real name, your phone number, address, screens names from other IM clients, or specific whereabouts) in either chats or on their homepages. Tell your teens they should avoid posting or saying anything in a chat that would make it easy for a stranger to find them, such as their local hangouts, where they go to school, etc.