The Detroit Post
Tuesday, 07 December, 2021

Do Amazon Make Automated Calls

Ava Flores
• Tuesday, 12 January, 2021
• 7 min read

In one version of the scam, you get a call and a recorded message that says it’s Amazon. It could be a suspicious purchase, a lost package, or an order they can’t fulfill.

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In another twist on the scam, you get a recorded message that says there’s been suspicious activity in your Apple iCloud account. They’re trying to steal your personal information, like your account password or your credit card number.

Do not press 1 to speak with customer support Do not call a phone number they gave you Do not give out your personal information If you think there may actually be a problem with one of your accounts, contact the company using a phone number or website you know is real.

Learn the easy tips that can help you avoid the latest scam hitting the UK. Prevention is your magical key to stop these scammers affecting your life and your bank balance.

The police have already received hundreds of complaints across the UK about the Amazon Prime scam. A potential victim receives a pre-recorded automated call, claiming that they have been charged incorrectly for an Amazon Prime subscription.

After this is active on the computer, the scammer requests that they check the payment for you in your online bank account. The Team Viewer app gives the criminal complete remote access to the computer.

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They can harvest your bank account information, credit card details and personal passwords. Use these useful tips to protect yourself from the scammers, and to stop the Amazon Prime scam affecting your life.

Start making a note of all your subscriptions, including Amazon Prime if you already have it. Stay organized by keeping a comprehensive list of your subscriptions, and you will be able to handle any suspicious call that comes your way.

Creating this list will only take you a few minutes, and your organization will keep you one step ahead of the scammers. The CVC number (3 digits) on the back of your credit card is there for a good reason.

If somebody calls about Amazon Prime, this should set alarm bells ringing immediately. If somebody advises that you should install the Team Viewer app, or any software on to your computer, regard this as suspicious.

If you have reached this stage in the call, refuse point-blank to download anything and hang up. You can deal with any issues directly with Amazon by calling them on an official number.

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The good news is, you can take control of the situation and put measures in place to protect yourself. Use the tips above, and seriously consider investing in a call blocker to stop the spam calls in their tracks.

An automated scam call is impersonating Amazon Prime, telling victims their subscription will be ‘renewed’ for £39.99. We’ve been made aware of an automated scam phone call designed to trick Amazon Prime customers into connecting with a fraudulent ‘account manager’.

It’s similar in tactics to the ‘ Visa fraud department ‘ call, which also instructs victims to ‘press 1’ to be connected. More than a year since we first published this warning, and despite our efforts so far to see action taken, we know that the Amazon Prime scam call is still happening.

Recently published further evidence of similar remote access scams that have the potential to wipe out a victim’s life savings, including Amazon Prime impersonators who stole £6,900 from a woman in her 60s. We’re now calling on the government to introduce legislation to ensure a new statutory code of practice can be created, which would include clear standards and protections for victims.

We’ll then work with them to implement appropriate action, including warnings, potential call-blocking and reporting these calls to the relevant authorities. This Amazon Prime scam call has been frequently posing a threat to the public for too long.

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To find out exactly what you need to watch out for, I spoke with Craig, a member of the public who received the call on his landline earlier this month. Whether you’re an Amazon Prime customer or not, do help us get the word out by warning friends and family about these calls, and let us know if you’ve received anything similar in the comments below.

Scammers are actively calling Amazon sellers to access their personal accounts. Sellers are asked to log into a fake site with their username and password.

Scammers will have the ability to damage the seller’s name and reputation by listing fake products, changing their existing offers, and transferring payments to their own accounts. When the victim calls the number, the scammer directs them to a fraudulent website.

When the victim calls the “so-called legitimate toll-free number”, a scammer claims to be an Amazon Customer Service agent. Similar to the fraudulent email scam, they will direct the customer to a malicious website and request they enter their email address, provided code, and Amazon login credentials.

Totem is experienced in Talent Management in the startup world and holds a Master Degree in Industrial-Organizational Psychology from CPU. Now that it's the holiday season, malicious parties across the globe are exploiting Amazon's good name and popularity with consumers to swindle unsuspecting victims out of money, personal information, and the credentials to their Amazon accounts.


These fishes run the gamut from offers of free Amazon gift cards... And now, it would seem, malicious actors have also turned to spoofing Amazon via well-executed scam phone calls done by persons apparently familiar with Amazon's support scripts and phone protocols.

Your email address, it's worth noting, functions as the login name for your Amazon account. I also told him that it was highly irregular for Amazon to be calling unsolicited and asking for security information on the account.

The fraudulent call I received at 11 pm yesterday evening popped up on my phone as Amazon Support” from the same number I had captured the previous week. All told, the fraudulent phone call I received was very slickly performed.

Do not click links or open attachments provided in unsolicited emails or texts. If you're wondering whether a phone call, email, or text is genuine, then call back using a phone number you know to be legitimate or visit the company's website directly and engage the company's support services using information provided on that official website.

A legitimate company like Amazon is not going to call you out of the blue at 11 pm or violate well-known security best practices by asking for security information on an unsolicited phone call. Christmas is supposed to be time for celebrating with friends, family, and loved ones.

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It's not supposed to become yet another opportunity to hand over your hard-earned money to the bad guys so that they can give all their own friends and family a merry Christmas at your expense. KnowBe4's Phish Alert Button gives your users a safe way to forward email threats to the security team for analysis and deletes the email from the user's inbox to prevent future exposure.

Reinforces your organization’s security culture Users can report suspicious emails with just one click Incident Response gets early phishing alerts from users, creating a network of “sensors” Email is deleted from the user's inbox to prevent future exposure Easy deployment via MSI file for Outlook, G Suite deployment for Gmail (Chrome) If you get a phone call from someone claiming to be with Amazon customer support warning you of suspicious activity on your account, watch out.

If you get a phone call from someone claiming to be with Amazon customer support warning you of suspicious activity on your account, watch out. If you get an unusual call from Amazon or another business alerting you of a potential security breach, use caution when providing any information.

When in doubt, log into your Amazon account and contact customer service via a site that you know is legitimate. If you fear that you have fallen victim to this scam, take immediate action to secure your information by changing passwords on accounts, computers and routers and using 2-step authentication.

Notify your bank, credit bureaus and others about the issue and take steps to secure things further such as having fraud alerts placed on your accounts. You can also contact our TMJ4 Call 4 Action office to receive a free copy of our identity theft brochure.

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Here are some tips to determine if an email, phone call, text message, or webpage is not from Amazon .com. Don't open any attachments or click any links from suspicious emails or text messages.

We'll never send emails with links to an IP address (string of numbers), such as http://123.456.789.123/ Amazon .com/. If the link takes you to a site that is not a legitimate Amazon domain, then it is likely phishing.

If you aren't prompted to update your payment method on that screen, the message isn't from Amazon. While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect.

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