This limited warranty applies only to Products that are not subject to accident, misuse, neglect, fire or other external causes, unauthorized use, alterations or repair, or commercial use. This limited warranty is not transferable to any subsequent purchaser or recipient of the Product.
This limited warranty applies to any replacement Product or part, or to any repair, for the remainder of the original warranty period or for 90 days from its shipment to you, whichever period is longer. We warrant the Product to you against defects in materials and workmanship under ordinary use for three years from the date of your original retail purchase from us.
In all cases, Product comparability will be determined by us at our sole discretion. This limited warranty is not transferable to any subsequent purchaser or recipient of the Product.
This limited warranty applies to any replacement Product or part, or to any repair, for the remainder of the original warranty period or for 90 days from its shipment to you, whichever period is longer. This limited warranty is provided by Amazon Fulfillment Services, Inc. (“We”) to you as the original purchaser of the AmazonBasics branded LED Light Bulbs you purchased through Amazon .com (the “Product”).
We warrant the Product to you against defects in materials and workmanship under ordinary use for three years from the date of your original retail purchase from us (the Warranty Period”). This limited warranty does not cover problems with your Product that were caused by normal wear and tear, accident, abuse, misuse, neglect, fire or other external causes, unauthorized use, alterations or repair, theft, other external causes such as malfunction of lamps or other lighting equipment, or incidental or consequential damages.
This limited warranty is not transferable to any subsequent purchaser or recipient of the Product. In all cases, Product comparability will be determined by us at our sole discretion.
This limited warranty applies only to Products purchased within the United States (including the lower 48 states, the District of Columbia, Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands, but excluding APO/FPO addresses that are outside those named jurisdictions) (collectively, the “Territory”). This limited warranty applies to any replacement Product or part, or to any repair, for the remainder of the original Warranty Period or for 90 days from its shipment to you, whichever period is longer.
All parts and Products that you return to us and for which we give you a refund or replacement will become our or our affiliate’s property upon our receipt. Online Customer service will ask you questions to determine your eligibility under this limited warranty.
A dog owner was idly browsing through a pet grooming blog site when an Amazon ad for unbreakable titanium laced dog collars (note: we just made this up) appeared. The dog owner clicked on the affiliate Amazon link and was taken to the seller’s product page.
After a few days, the product was delivered and was immediately strapped on to the unruly dog. But after a few strong lunges, the dog manages to “break” the collar and run off.
After a few hours of chasing and finally catching the dog, the pet owner was determined to file a warranty claim. When you buy products, especially if it’s from an online store, it is only natural for you to seek assurance that you are making a smart purchase.
You need to know that what you spent money on will last or at least work as promised for an acceptable period of time. If it doesn’t, you want to be reassured that you can always reach to the seller for the needed support.
There A to Z guarantee sets the standard for all online merchants to follow. A buyer can contact the seller directly to settle the issue.
But, if a buyer would like to make a warranty claim through Amazon, they can choose from below options. Provided that the claim is requested 30 days upon receipt of the product.
If you want to exchange your item for a different size or color, if you received a defective item or if you got an entirely different one you head on to Amazon ’s Online Returns Center which provides a simple process on how to claim warranty on Amazon. You can return new and unopened items that you bought and fulfilled by Amazon (FBA) within 30 days of receiving the product for a full refund.
Upon receiving the items, Amazon will review and determine if you are eligible for a refund. You can return new and unopened items that you bought and fulfilled by Amazon (FBA) within 30 days of receiving the product for a full refund.
If you opt to have your defective item repaired, you can follow below process. Some DIY repair will be suggested, if it still does not work, then Process the delivery to the service provider.
Print the return label and follow all handling and packaging instructions. The service provider can directly contact you to gather information.
Amazon is the leading e-commerce platform because of their focus on making their customers happy. The core of this is there A to Z Guarantee which places a protective blanket on all products sold at Amazon.
Buyers are confident of the quality of their purchase when they buy at Amazon. The comprehensive warranty by Amazon makes the customer’s shopping experience more gratifying.
The e-commerce world presents a gigantic opportunity with thousands of niches. AMZ Expert can help acclimate your business to Amazon ’s guidelines, systems, and warranty policies.
The item has minimal to no signs of wear, or visible cosmetic damages when held from 12 inches away. The original packaging may have minor damage, or item may come repackaged.
Item may show some limited signs of wear with small scratches or cosmetic blemishes. Item may arrive with damaged packaging or be repackaged and could be missing some accessories.
Significant signs of cosmetic damage can include scratches, dents, and worn corners. Item may be missing multiple parts, accessories, instruction manuals, or assembly tools.
Note: Downloadable content (DLC) for codes for online play may not be included, or able to be redeemed, and may require additional purchases. Computer programmer Greg Nelson is a self-confessed Amazon addict, buying hundreds of items on its site.
His case will alarm anyone blocked by Amazon who has spent a lot of money building up a large library of Kindle books or other digital purchases, as they will fear being unable to access much of it (see below). Customers who may, for example, have been given a £200 gift voucher for Christmas, and then had their account closed before they spent the money, would lose the lot under the terms of the policy.
Nelson is the latest person to fall foul of the company’s policy of banning customers who exercise their consumer rights to return goods. A spokesman for Amazon told Guardian Money he could not discuss Nelson’s case, except to say the company would not reopen his account.
This decision is only taken after we have reviewed the account carefully and tried to work with the customer over an extended time period to resolve any issues,” he said. Amazon voluntarily extends this policy so items can be returned inside 30 days, but acts against customers who do it too often.
In November last year Money highlighted the case of Nigel College from Kingskerswell, South Devon, who similarly had his account cancelled despite spending thousands of pounds with the firm. It is unclear whether that would have saved him from being banned as Amazon refuses to explain the policy, or to differentiate between returns made for genuine or other reasons.
When their account is closed they are told: “Please do not make contact through the standard customer service channels again, as they will no longer be able to assist you.” When your account is closed you also lose access to the Amazon Prime on-demand film streaming service, and if you have paid £79 for an annual subscription the money is lost.
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