Luckily, we have a wealth of experience defusing these situations, but we need a little of help from you to get started. First, please make sure to check the App Store or Google Play on your device for any new updates to Billie.
)• Any screenshots or screen grab video you may be able to capture If you're on iOS, please visit the game's Settings which are accessible from the Main Menu.
As long as you're using the same Apple ID, your purchase will be restored at no cost. On Android, simply visit your device's general settings and make sure you are signed in to the same Google Play Services account you used when you made your purchase on your old device.