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The first step in troubleshooting synchronization issues is to verify that the following prerequisites are met: When the software update point is installed on a remote site system server, the WSU Administration console must be installed on the site server.
Verify that WSU running on a software update point is not configured to be a replica. To verify it, open the WSU console on the software update point, select Options in the console tree pane, then select Update Source and Proxy Server in the display pane.
To check the update source settings in WSU, open the WSU console on the software update point site system server. Select Options in the console tree pane, then select Update Source and Proxy Server in the display pane.
Generally, this setting should be selected when you are in the WSU console on the software update point for the top-level site. Starting with Configuration Manager 2012 SP1, you can specify an existing WSU server as the upstream synchronization source location for the top-level site.
If you have specified an existing WSU server as the upstream source location, then this setting should not be selected. Additional software update points installed in the primary site.
Server name : It should be the fully qualified domain name (FQDN) of the upstream update source. To determine the port number on the upstream WSU server, see.
You will also find the following error in the WsyncMgr.log file on the site server (located in \Logs): Synchronization may fail due to authentication or proxy issues.
Verify that the fully qualified domain name (FQDN) for the software update point site system server is correct and accessible from the site server. Check the port settings configured for the software update point, and verify that they are the same as the port settings configured for the website used by WSU running on the software update point.
When WSU Synchronization Manager initiates synchronization, the computer and Administrator accounts must have access to the ApiRemoting30 virtual directory under the WSU website in IIS. To check permissions on the ApiRemoting30 virtual directory: On the WSU server, open IIS Manager.
Check the port settings configured for the software update point and verify that they are the same as the port settings configured for the website used by WSU running on the software update point. Review the SoftwareDistribution.log file on the WSU server to find out why the EULAs are not getting downloaded.
Verify that the firewall is configured to allow communication with Microsoft Update. Verify that the firewall is configured to allow communication with Microsoft Update.
Unlike Cm and WSyncMgr, WSU Control Manager (WSUSCtrl) resides on the software update point (SUP) itself. If WSU components are healthy, WSUSCtrl.log on the remote SUP doesn't report any errors.
To check whether WSU is functioning as expected, run the following command on the WSU server, and then review the Application log in Event Viewer for errors: Right-click Update Services in the tree view, and select Connect to Server.
Make sure that you specify the FQDN of the WSU server and the correct port number. You can also post a question in our Configuration Manager support forum for security, updates, and compliance here.
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Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System. Net. WebException: The remote server returned an error: (404) Not Found.