The Detroit Post
Sunday, 28 November, 2021

Avakin Customer Support

Maria Johnson
• Sunday, 08 November, 2020
• 9 min read is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Av akin Life Customer Service. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004.

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I tried to dispute but the response is that your account is banned nothing else, I had made a big purchase 65, 000 coins and RO dismay the purchase is also gone and no one helping, I explained its imp for me to regain access as someone is waiting and the purchased coin is to buy Christmas presents and birthday gift for my girl, I even said I will be fair to all players and there would be no complaints still no help, I even tried reporting my grievances again, but they closed the request with not even a reply, I hope you can help me to get my account back. Hello, I really disappointed about av akin life game, is a user from the past 2 years am I waiting some clothes which is no more on the shop to buy but in the game is never come back but Mort of the people wear it can you explain to me how it is possible to have clothes like 4 years no more in the shop and player 1 year and less wear it, I would really appreciate if you can again put those stuff like a limited time so that everyone can enjoy it, people who play honestly the Lockwood team don't see, people who hack and use mod they are the most lucky on av akin, its very disgusting really you have a team work behind the game if everybody do there jobs as they get pay the game will be more and more amazing, I know I'm loosing my time writing here but my expectation is someone concern will reply me I cross my finger as from now until I get an answer.

“Login Failed Sorry, we were unable to sign you into Av akin Life at this moment. So for these past three days I've been deleting and re-downloading the app and opening and closing it but that same message still pops up.

Katie Hetherington · Oct 04, 2020This review was posted BYA verified customer I'm a user of Av akin life for over 6 months I spent a lot of money on game.

Ne had Abdullah · Jul 20, 2020This review was posted BYA verified customer I need to launch complain a bout the unprofessional way which Av akin life team deal to with me to get back my account.

My account had been Hacked for two times I gave them all the requested information for first time they spent one month to resolve it the second time I got hacked I provided them same information they requested, but they are not professional to know that the same information is matching my account I need to solve this problem ASAP I paid a lot of money on purchase items to enjoy the game but I feel unsecured from hackers. I have sent proof of my age both in game and on the support page but I have not gotten any reply yet, it's been almost 24 hours which I know is not considered a lot but for me it is.

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Av akin Developers, you all need to pay attention to these hackers and you all just permanently ban them... Av akin Developers, you all need to pay attention to this hacker and you all just permanently ban them because...

I was very grateful when Egypt was added and have played everyday just to get my daily 200 coins. Egypt's removal is the biggest disappointment I have seen in the past 3 years since I joined Av akin.

Av akin life is a company with no morals and no sincerity and no compassion or kindness. Av akin life is a company with no morals and no sincerity and no compassion or kindness.

90% of people are married in av akin that are adults now we can't do anything cause of our accounts that get suspend and banned it's really unfair because we spend so much money purchase coins and for what??? Please av akin I'm begging you... Not just for us but for you guys also cause a lot of people are leaving.

Av akin you busy to lose a lot of players because the adults can't Ava any more like they used to and it's frustrating for everything we do we get warning and suspensions if you keep this up you going to lose a lot of business because who is the ones that purchase coins us adults or the kids??? Please av akin do something cause us adults are really getting frustrated and it's going to make you loose a lot of business.

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That's why a lot of people are leaving because this game has on downhill... And every server is dry, I feel like they should add more things and better quality clothes. We have the Av akin Life Phone Number, address, and email.

How to CONTACT Av akin Life Support Team? In /var/WWW/HTML/includes/functions.php on line 4777 Our vision is to make Av akin a collaborative, user-driven game that’s accessible to all.

• If you live in Belgium, Denmark, Estonia, Finland, Iceland, Latvia, Norway, Poland, Sweden or the United Kingdom, you must be at least 13 years old. • If you live in Austria, Bulgaria, Cyprus, Italy, Lithuania or Spain, you must be at least 14 years old.

• If you live in Croatia, Germany, Greece, Hungary, Ireland, Lichtenstein, Luxembourg, Malta, the Netherlands, Portugal, Romania, Slovakia or Slovenia, you must be at least 16 years old. 1.6 By using and accessing the Av akin Applications you confirm that you have the necessary hardware and related software and capability required and that you shall be and shall remain responsible for all fees due in respect thereof.

2.2 This license includes the limited right to download content, materials, data and communications temporarily, for purposes solely connected with the private, non-commercial, personal use of the Av akin Life Applications. 2.3 You may not transfer, sublicense or deal in this right without Lockwood’s prior written permission.

3.5 All third party trade names and trademarks are the property of their respective owners and Lockwood makes no warranty or representation in relation to them. 3.6 Lockwood does not claim or assert any right title or interest in any third party Communications.

Hack, attempt to hack, modify, adapt, merge, translate, decompile, disassemble, reverse engineer or create derivative works out of the Av akin Life Applications or any part of them; Remove, disable, modify, add to or tamper with any program code or data, copyright, trademark or other proprietary notices and legends contained on or in the Av akin Life Applications; Create software which mimics any data or functionality in the Av akin Life Applications; Use or deal in the Av akin Life Applications except as permitted by these terms and conditions; Include contact details intended to enable communication outside the Av akin Life Applications, in any Communication; Use your access to the Av akin Life Applications, or information gathered from them, for the sending of unsolicited bulk email; Make any public, business or commercial use of the Av akin Life Applications or any part of it; Provide hypertext links, URL Links, graphic links, hyperlinks or other direct connection for profit or gain to the Av akin Life Applications without Lockwood’s prior written permission; Make the Av akin Life Applications or any part of it available to any third party; Display, publish, copy, print, post or otherwise use the Av akin Life Applications and the information contained therein for the benefit of any third party or website; Use or process the Av akin Life Applications or any part of it unfairly or for any illegal or immoral purpose; Delete or obscure any copyright or other proprietary notice on the Av akin Life Applications. Organize hate groups or use or promote hate speech; Cheat or engage in deceptive, fraudulent or misleading practices, including phishing for other users’ account details or unauthorized use of another user’s account or another person’s credit card or billing information; Use any unauthorized hardware or software to access or use the Av akin Life Applications or the Platforms or make, or distribute unauthorized software or hardware in conjunction with the Av akin Life Applications (including but not limited to cheat code software or devices that circumvent any security features or limitations included on any software or devices); Modify or attempt to modify the online client, disc, save file, server, client-server communication, or other parts of the Av akin Life Applications of any part thereof; Bypass or attempt to bypass any user authentication systems or security feature; Attempt to hack or reverse engineer any code or equipment in connection with the Av akin Life Applications (unless permitted by applicable law); Take any action that we consider to be disruptive to the normal flow of chat or gameplay, including uploading, posting, streaming or otherwise transmitting unsolicited or unauthorized material, including junk mails, spam, excessive messages or chain letters; Provide us or any third party company with false or inaccurate information, including reporting false complaints to our customer services or providing false or inaccurate information during account registration; Sell, buy, trade or otherwise transfer your online ID, your Platform account or your personal access to the Av akin Life Applications or any content or services accessed via the Av akin Life Applications, through any means or method, including use of web auction sites; Use the Av akin Life Applications in any way that harms the Av akin Life Applications or any of affiliates, subsidiaries, licensors, service providers, partners or users; Share promotional codes through any means.

You may direct other individuals to the source on our social media; Otherwise misuse the Av akin Life Applications. You must take no action to bypass authorized servers and/or third party software to modify any aspect of the Av akin Life Applications and you expressly consent to Lockwood monitoring your computer’s random access memory (or the random access memory of any other device used to access the Av akin Life Applications) for said unauthorized third party programs.

5.5 By using the Av akin Life Applications you acknowledge that Lockwood has no responsibility to review the content of any Communications and that all Communications are made available on the basis that Lockwood is not required to and does not exercise any control or judgement of their content. 5.7 You agree that Lockwood may use, publish, edit, modify, record and adapt your Communications for any and all purposes relating to Av akin Life and the business of Lockwood and you hereby grant it an unrestricted non-exclusive right and license and all necessary permissions, consents and licenses required for it to use your Communications in that way.

Any data collected in this way, including the content of your voice and text communications, the time and location of your activities, and your Platform profile and IP address, may be used by us to enforce the these terms and conditions and / or passed to the police or other appropriate authorities. By accepting these terms and conditions or using the Av akin Life Applications, you expressly consent to this.

Is unlawful or which gives rise to civil or criminal liability; Promotes any illegal or unlawful activity; Infringes any copyright or other intellectual property right of any third party or assists infringement or piracy; Includes any computer virus, worms, logic bombs or other malicious software or technically harmful data; Is abusive, threatening, pornographic, defamatory, discriminatory or ethically, sexually or religiously offensive or obscene; Harasses any person including but not limited to stalking or bullying; Markets or promotes any third party; Interferes with another user’s use and enjoyment of the Av akin Life Applications; Impersonates any moderator, administrator or any staff or other persons connected with Lockwood; Infringes upon or violates any third party’s rights, including but not limited to intellectual property rights, rights of privacy, including unauthorized disclosure of a person’s name, e-mail address, physical address or phone number, and/or rights of publicity; Includes restricted / password protected content or materials; Exploits any other person; Solicits passwords or personal information; Provides instructional information about illegal activities such as making or buying illegal weapons, buying or selling illegal drugs, violating someone’s privacy, or providing or creating computer viruses; Contains video, photographs, or images of another person without his or her permission (or in the case of a minor, the minor’s legal guardian); Tries to gain unauthorized access to any computer, servers or any part of the Av akin Life Applications including its servers, network and the computers of other users; Tries to gain unauthorized access to any profiles, blogs, chat rooms, communities, account information, bulletins, or other aspects of the Av akin Life Applications; Engages in or solicits commercial activities or sales without Lockwood’s prior written consent such as, without limitation gambling, betting, sweepstakes, sales advertising, investments and pyramid schemes; Refers to any material that is inappropriate; Seeks or attempts to make any arrangement to meet a child under the age of 16 or which may have such a meeting as its object or effect; Contains any restricted material, including but not limited to passwords, medical information or confidential information of any person; or Solicits, invites, encourages, advocates, incites or provokes any or all of the foregoing. 5.9 If you discover any material which you believe contravenes these terms and conditions please inform Lockwood or a forum moderator with details of the page you found it on.

People may provide information or behave in a way that is unreliable, misleading, unlawful or illegal. 6.3 For Virtual Items, your order will represent an offer to us to pay to expand the scope of the license of the relevant Av akin Life Application which will be accepted by us when we make the Virtual Items available in your account for you to use in our games or debit your credit card, whichever comes first.

By ordering Virtual Items you agree and accept that Lockwood through Av akin Life will provide them to you immediately following completion of your purchase. However, you lose your right of withdrawal if the performance of the services begins before the end of the Cooling-Off Period.

7.2 Lockwood through the Av akin Life Applications may provide links third party websites or vendors who may invite you to participate in a promotional offer in return for receiving optional services and/or upgrades (such as in-game currency). Lockwood makes no representation or warranty regarding any content, goods and/or services provided by any third party even if linked from the Av akin Life Applications, and will not be liable for any claim relating to any third party content, goods and/or services.

9.3 Lockwood gives no other warranty in connection with the Av akin Life Applications and to the maximum extent permitted by law, Lockwood excludes liability for the following (save to the extent that damage to your device or other digital content which you own is caused by the Av akin Life Applications as a result of our failure to use reasonable care and skill in which case you may be entitled to compensation, or we may be obliged to repair your device): 9.4 Lockwood does not warrant that the operation of the Av akin Life Applications will be uninterrupted or error free.

9.5 Lockwood will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond the reasonable control of such party including Internet outages, communications outages, fire, flood, war or act of God. 9.9 You hereby indemnify, defend and hold Lockwood and Lockwood’s officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties“) harmless from and against any and all liability and costs (including reasonable attorneys fees) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these terms and conditions or claims arising from your use of the Av akin Life Applications, any Communications and any use of your membership account.

Without limiting to any other rights it may have Lockwood may remove, restrict, cancel or suspend access to and use of the Av akin Life Applications and any part of them, if it considers (in its sole discretion) that you have breached of these terms and conditions or if you are under 13 years old. 11.1 These terms and conditions are subject to your statutory and common law consumer rights and shall not limit any rights you might have that may not be excluded under applicable law nor shall it exclude or limit Lockwood’s liability for death or personal injury resulting from neither its negligence nor any fraudulent representation.

Avakin .com/ support / or by post to Lockwood Publishing Limited at 9a Beck Street, Antenna Media Center, Nottingham NG1 1EQ. 11.6 If any part of these terms and conditions is found to be unenforceable, it will be construed as far as possible to reflect the intention and the remainder of the provisions will remain in full force and effect.

11.7 The Av akin Life Applications are intended for and directed at the United Kingdom and no representation or warranty is made whether the Av akin Life Applications comply with the regulatory regime and local laws of any other country. If you do not accept material changes to these terms and conditions you must stop using the Av akin Life Applications.

Other than as set out in these terms and conditions, we give no warranty about the quality, functionality, availability, completeness, accuracy or performance of the Av akin Life Applications or any content and services available via the Av akin Life Applications. We do not guarantee the Av akin Life Applications will always be available or error free, and we assume no liability for your inability to license any content, goods or services.

These terms and conditions set out your sole and exclusive rights in connection with the Av akin Life Applications. These terms and conditions and the above limitations, exclusions and disclaimers apply to the maximum extent permitted by applicable law.

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